CONSULTING

How big is your Iceberg?
JLH helps you look at the whole picture, above and below the surface!
JLH provides expert assistance and mentoring to help you see the big picture, identify appropriate actions and address your biggest business concerns.
JLH provides expert assistance and mentoring to help you see the big picture, identify appropriate actions and address your biggest business concerns.
A Publishing Client Perspective - May 2010

Lynette Brannan - Editor & Publisher
“My experience with John made me think about the possibilities I have
with myself and my business, renewed my confidence, and gave me
positive feedback (vs. negative).
John has also given me the opportunity to really look at myself. He asked, and made me think about, what I want, and where I need to be to achieve my goals, both professionally and personally.
No one else has ever been that interested in what I do or even what I have to offer. John's questions, comments, ideas, suggestions, and most of all, positive attitude, gives me something to think about every day."
May 11, 2010
Lynette Brannan, Editor & Publisher
Boomers and Beyond Publication
Phone: (763) 262-9705
Email: brannan@sherbtel.net
Website: www.mnboomersandbeyond.com
with myself and my business, renewed my confidence, and gave me
positive feedback (vs. negative).
John has also given me the opportunity to really look at myself. He asked, and made me think about, what I want, and where I need to be to achieve my goals, both professionally and personally.
No one else has ever been that interested in what I do or even what I have to offer. John's questions, comments, ideas, suggestions, and most of all, positive attitude, gives me something to think about every day."
May 11, 2010
Lynette Brannan, Editor & Publisher
Boomers and Beyond Publication
Phone: (763) 262-9705
Email: brannan@sherbtel.net
Website: www.mnboomersandbeyond.com
TYPICAL JLH EXPERTISE REQUESTED
Click on YOUR particular consulting interest underlined below
to witness results from other satisfied customers:
Inspirational Leadership & Team Building:
Call Center Services:
- Leadership & Supervisory Improvements
- Strategy & Tactical Meeting Facilitation (On-Site & Off-Site)
- Focus Groups
- Personal Growth & Development
- Various Sales & Service Initiatives
- Internal and External Communication
- Conflict Resolution
Call Center Services:
- Inbound/Outbound Telephone Calls
- Email/Web-Based Surveys
- Paper Survey Processing
A President's Perspective - November 2009

Kendra Lee - President, KLA Group
Top Qualities:
Great Results, Personable, Expert
"John brings a wealth of business knowledge and experience to the executives he coaches.
He helps clarify the business strategy that’ll allow you to push aside roadblocks and propel your organization forward.
He recognizes the barriers and assists in breaking them down into manageable pieces with achievable timelines.
John’s a pleasure to work with!" November 24, 2009
Kendra Lee,
President, KLA Group LLC
E-mail: klee@klagroup.com
Website: www.klagroup.com
Great Results, Personable, Expert
"John brings a wealth of business knowledge and experience to the executives he coaches.
He helps clarify the business strategy that’ll allow you to push aside roadblocks and propel your organization forward.
He recognizes the barriers and assists in breaking them down into manageable pieces with achievable timelines.
John’s a pleasure to work with!" November 24, 2009
Kendra Lee,
President, KLA Group LLC
E-mail: klee@klagroup.com
Website: www.klagroup.com
WHAT EXPERTISE DO YOU NEED?
Here are comments from one JLH business associate:

Sue Krautbauer, VP
“I have had the pleasure of working with John in multiple trade organizations (CompTIA, AFSMI) over the years and have found his knowledge of the industry invaluable.
As a SME (subject matter expert) John provides insight not only into Technology and Call Center related issues, but he also has a keen business acumen regarding larger scope of business issues related to ROI.
In addition, John's ability to develop relationship-based sales opportunities across a broad base of company profiles is second to none - he moves effortlessly between rank-and-file and C-level execs, being able to relate to both levels and present himself (and his company) well.” May 7, 2009
Susan Krautbauer,
VP of Business Development,
System Design Advantage (SDA)
As a SME (subject matter expert) John provides insight not only into Technology and Call Center related issues, but he also has a keen business acumen regarding larger scope of business issues related to ROI.
In addition, John's ability to develop relationship-based sales opportunities across a broad base of company profiles is second to none - he moves effortlessly between rank-and-file and C-level execs, being able to relate to both levels and present himself (and his company) well.” May 7, 2009
Susan Krautbauer,
VP of Business Development,
System Design Advantage (SDA)
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