JLH BACKGROUND & BIO
INTRODUCTION
JLH - Preparing for you!
John Hlavac is the founder, senior consultant and a Certified Experienced Coach with JLH & Associates LLC, located in St. Cloud, Minnesota, USA.
Proven Experience:
JLH has been a consistent, proactive and results-oriented executive and innovative leader in his 25+ year career in the computer, IT and contact center industries.
Business Focus:
John consistently focuses on generating tangible results, increasing profitability and reducing cost while simultaneously creating customer and employee loyalty.
Proven Experience:
JLH has been a consistent, proactive and results-oriented executive and innovative leader in his 25+ year career in the computer, IT and contact center industries.
Business Focus:
John consistently focuses on generating tangible results, increasing profitability and reducing cost while simultaneously creating customer and employee loyalty.
| CEC_certificate-john_hlavac_2010.pdf |
FLEXIBILITY & SCOPE
JLH (on left, Tikal, Guatemala) - Arriving on top
John Hlavac is a proven leader of large and small teams, as well as individual projects with budgets ranging from $2MM to $60MM.
Sales, Service & Operations:
JLH is adept at both sales and operations leadership to deliver efficient and effective customer solutions.
Strategic or Tactical:
John's diverse and extensive experience provides instinctive insight to facilitate strategic planning and tactical changes resulting in comprehensive benefits.
JLH has enhanced product and service delivery, implemented continuous process improvement and streamlined work flow for both national and international clients.
Employee & Company Development
John enhances employee morale and simultaneously improves the image of the organization.
Sales, Service & Operations:
JLH is adept at both sales and operations leadership to deliver efficient and effective customer solutions.
Strategic or Tactical:
John's diverse and extensive experience provides instinctive insight to facilitate strategic planning and tactical changes resulting in comprehensive benefits.
JLH has enhanced product and service delivery, implemented continuous process improvement and streamlined work flow for both national and international clients.
Employee & Company Development
John enhances employee morale and simultaneously improves the image of the organization.
CLIENT COMMITMENT
JLH (Pacific Grove, CA) - Leading the way for you.
John Hlavac interfaces well with all levels of leadership to timely overcome complex challenges and accomplish the most important goal: The long-term strategic business objectives of the client.
Results Orientation:
JLH is committed to help develop effective and efficient results for both individuals and their organizations.
Key Roles:
A couple of John’s key career roles include:
- Director, Business Development (Array Services Group)
- EVP & Chief Operating Officer (CareCall)
- Vice President of Service & Support (Micron & Packard Bell)
EDUCATION & CONTACT INFORMATION
JLH (Botanical Garden in Atlanta, GA) - Learning every day.
John Hlavac holds a Bachelor of Science Degree from the University of San Francisco in Human Relations and Organizational Behavior.
JLH’s Contact Information:
Telephone: (320) 492-6354
E-mail: john.hlavac@charter.net
JLH’s Contact Information:
Telephone: (320) 492-6354
E-mail: john.hlavac@charter.net
JLH HOBBIES & INTERESTS
JLH (2nd from right, Boone, IA) - A Steam Engineer & Fireman
- Automotive Enthusiast
- Model Railroader (click link)
- USA History Buff
- Maya Archeology
- Sports Fan (Go Browns!)
- Movies
- Fine Dining
- Wine Tasting
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